Returns & Exchanges

At Key Largo Fisheries, we are dedicated to providing the highest quality fresh seafood. Due to the perishable nature of our products, we offer a satisfaction guarantee to ensure you receive your catch in peak condition.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, immediately inspect your package and ensure all items are present and stored at the correct refrigerated temperature.

• 2.
  Contact Customer Support

  If there is an issue with quality or damage, please contact us within 24 hours of delivery at [email protected] or by phone.

• 3.
  Provide Documentation

  To process your claim, please provide your order number and clear photographs of the product and the shipping container.

• 4.
  Resolution Process

  Once reviewed, we will issue a replacement shipment or a refund for the affected items to your original payment method.